"Izumiya Zenbei"
451 Satoyamabe, Matsumoto City, Nagano 390-0221, Japan

Free parking is available for our guests (located diagonally across from the building). No reservation is required.

by Bus
Take the Utsukushigahara Onsen Line (Route 31) bus from Matsumoto Bus Terminal..

Get off at Utsukushigahara Onsen (about 21 minutes). Our inn is about a 3-minute walk from the bus stop.

By Taxi: From Matsumoto Station, it takes about 15 minutes by taxi.

You may leave your luggage with us before check-in. However, our staff may not be available to assist you until after 2:00 PM.

If you plan to go sightseeing (for example, Matsumoto Castle) before check-in and come to our inn by bus, we recommend using coin lockers in the city area.

If you come to our inn first, you will need to take the bus back to the city again, which may take extra time.

Matsumoto Station(There are several coin locker locations at Matsumoto Station.)

Matsumoto Castle
(After purchasing an entrance ticket, next to the shop)

Matsumoto City Museum

If you have any questions, please feel free to message us.

You may send your luggage to us by courier before your arrival.

Please write your reservation name and check-in date clearly on the shipping label. We will keep your luggage safely until you arrive.

Please let us know by email when you send your luggage.

We are sorry, but check-in is not available before 2:00 PM.

However, you may send your luggage to us by courier prior to your arrival. Please write your reservation name and check-in date clearly on the shipping label. We will keep your luggage safely until you arrive.

Dinner time6:00 PM or 7:00 PM

If you have dinner included, please check in by 6:00 PM at the latest.

If you will arrive later, please contact us by email .

Dinner timeYou can choose your preferred dinner time Dinner: 18:00 or 19:00

Breakfast timeBreakfast time depends on the season.
From April 15 (morning) to November 15 (morning):You can choose 7:30 AM or 8:00 AM.
From November 16 (morning) to April 14 (morning):You can choose 8:00 AM or 8:30 AM.

You can choose three different dishes for each of the three plates in the choice of dishes course.

Please select your choice of dishes from the “Cuisine Selection Form” on the official website below.

Reservations are accepted up to 4 days prior to your stay.

We are very sorry, but we are unable to accommodate food allergies or special dietary requirements (such as vegetarian, vegan, halal, or religious reasons).

Japanese cuisine often uses dashi (soup stock) derived from animal products, making it extremely difficult to meet strict or specific dietary needs. Furthermore, it is difficult to accurately communicate and address these complex requirements to non-Japanese speakers.

Therefore, we do not offer ingredient substitutions or specially prepared meals. Thank you very much for your understanding.

For guests unable to eat raw fish, we can accommodate changes even the day before. We will change it to a grilled item.

If you contact us after the due date:
your meal will be fixed to our recommended dishes.
(Sashimi and grilled dishes will be river fish, and the main dish will be stone-grilled steak.)

Please note that these recommended dishes are not prepared for vegetarian, halal, or other special dietary needs.

You can use a private bath for 40 minutes during their stay.
Reservation You can reserve your time after check-in.
3 typeThere are 3 types of private baths.
The type of bath depends on your room type.
UpgradeAn upgrade may be available.